A guide for families & friends of prisoners on visiting, depositing money, mental health, transport, transfers, video visits and finding where they are.

To locate a prisoner, give Sentence Administration a call on 8346 1310 / 9289 5258 (after hours until 10pm and weekends and public holidays).

You will need to know the full name of the person you are trying to locate, plus their MIN ( prisoners ID number) and/or date of birth.

If you have any questions about a transfer, ring the Prisoner Placement Office on 8346 1169 or 8346 1153.

If you need help with these phone calls, contact us. We can help you get in contact with the right office.

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